Fix sign-in and access issues
Recover when users cannot reach a Pam Pod.
Steps
- Confirm the user is in the correct Clerk organization
- Ask the user to sign out and sign in again
- Verify organization admin has invited the user
- Check Pam Pod status at pamphlet.io/status for platform issues
Most access issues trace to organization membership or stale sessions rather than Pam Pod configuration.
Expected result
The user reaches the intended Pam Pod after authentication.
If something goes wrong
If Clerk shows the user in the org but Pamphlet still denies access, contact cs@pamphlet.io with organization ID and Pam Pod slug.