Agent run stuck on approval
Resolve Pam Agent runs waiting for operator review.
Prerequisites
- Pam Agent run in pending approval status
Steps
- Open Agent runs in your Pam Pod workspace
- Find runs with pending approval status
- Review the proposed action and policy context
- Approve or reject to continue or stop the run
Sending policy and emergency stop apply to agent mail the same way they apply to human-launched campaigns.
Expected result
The run continues after approval or stops cleanly after rejection.
If something goes wrong
If no approver is available, use emergency stop from Agent settings and review sending policy.